Swiss School of Management

Refund Policy

Refund Policy

The tuition deposit or the prepayment of the tuition fees due upon acceptance, is required before the SSM visa letter can be held (in the case of non-residents) and before your place in the school can be held (in the case of all students). This advance deposit will be credited against the final tuition bill.

The tuition deposit is non-refundable in case of cancellation, withdrawal, suspension, or dismissal from the school. In case of deferral, it may be applied to the next term’s tuition.
Any prepayment (except application fee) is fully and immediately refundable in case of not getting the entry visa from embassy of the country of study Embassy.
All tuition fees are fully refundable up to 5 days from the start of studies. If a student uses a student visa to enter the country of study all fees are forfeited.
The Swiss School of Management models its refund policy after the common practices in the countries Italy, Spain, and Switzerland and is compliant in EU consumer protection regulations (Directive on Consumer Rights (2011/83/EU)).

Application Fee: €60 is non-refundable

Module Materials: Students may acquire at their own decision and cost SSM online class materials used throughout the program. These class materials may include notes, presentations, case studies, and sample assessments exclusive of any external copyrighted textbooks. This is a one-time payment charged to students immediately upon joining their first class. If a student desires to have physical copies of such class materials, they must pay an additional shipping charge which will vary depending on destination point (as quoted by the shipping agent). Once the material has been downloaded by students and/or shipment has been dispatched, then, no refund can be claimed. Students are responsible for purchasing the required materials as outlined on the syllabi.

Tuition Installments: For students who desire to start their classes online from their home country, the following refund policy governs the tuition installments. This refund structure applies to any payment throughout the academic year as per the below sample calculation for
year 1. The same policy of refunds is applicable to the payments of years 2 and 3 of the applicable program. Please see examples of our refund policy below.

Refund Examples

EXAMPLE: BBA Program
 
Week after paying the tuition enrollment feePercentage refunded from the tuition enrollment fee

1st Installment 

€3190

REFUND AMOUNT

2nd Installment

€2400

REFUND AMOUNT

3rd Installment

€2400

REFUND AMOUNT

1st week80%€2552.00€1920.00€1920.00
2nd week60%€1914.00€1440.00€1440.00
3rd week40%€1276.00€960.00€960.00
4th week20%€638.00€480.00€480.00
5th week0000

EXAMPLE: E/MBA Program

Week after paying the tuition enrollment feePercentage refunded from the tuition enrollment fee

1st Installment

€4740

REFUND AMOUNT

2nd Installment

€3500

REFUND AMOUNT

3rd Installment

€3500

REFUND AMOUNT

1st week80%€3792.00€2800.00€2800.00
2nd week60%€2844.00€2100.00€2100.00
3rd week40%€1896.00€1400.00€1400.00
4th week20%€948.00€700.00€700.00
5th week0000
EXAMPLE: DBA Program
 
Week after paying the tuition enrollment feePercentage refunded from the tuition enrollment fee

1st Installment

€10000.00

REFUND AMOUNT

2nd Installment

€10000.00

REFUND AMOUNT

3rd Installment

€9940.00

REFUND AMOUNT

1st week80%€8000.00€8000.00€7952.00
2nd week60%€6000.00€6000.00€5964.00
3rd week40%€4000.00€4000.00€3976.00
4th week20%€2000.00€2000.00€1988.00
5th week0000

Disclaimer: Students are responsible for all bank charges and transfer fees. For students who choose to leave the country and continue their studies at a different SSM Center location, the above refund policy may not apply unless the student provides evidence that they need to return back to their home country due to extenuating circumstances and thus obliged to discontinue classes.

For students who receive a study visa through the Swiss School of Management, in the case of withdrawal from the program, students must report their withdrawal to the local authorities (immigration department, home office, etc.) which will then cancel their student visa.

Additional Comments and Regulations:

If a student commences studies at the Swiss School of Management and then withdraws for any reason, discontinues the course, is dismissed for continuous unexcused non-attendance of classes of more than 3 consecutive days of any subject, or is dismissed from the Swiss School of Management for reasons of misconduct or gross misconduct, ALL fees if the participant is enrolled in the Bachelor or Master’s degree programs are forfeited.

All Fees are fully refundable in case of cancellation up to 5 days as of the signature date of the enrollment agreement and prior to the start of classes. In case cancellation is made after 5 days from the date of this letter and before the start of classes, then all fees are refundable less the application fee of €200.

If a student uses a student visa to enter the country of study all fees are forfeited.

The Swiss School of Management models its refund policy after the common trend in the countries Italy Spain and Switzerland and is compliant in EU consumer protection regulations (Directive on Consumer Rights (2011/83/EU)).

Disclaimer: The Swiss School of Management assumes personal liability and responsibility in helping students get their visa entry approvals from the immigration departments of the European countries in which we operate.  In the last 10 years, with more illegal immigration practices, having a recourse to a college or university has been subject to moral hazard, abuse, and unethical behavior by many potential students. Such students, unfortunately, solicit a school/college/university following the normal admission procedure and process to obtain an educational contract (admission letter) for the sake of getting a country entry visa. That is known as “adverse selection” as those students shall use the contract as a shadow for their entry to the country and few days after their arrival they will withdraw from the study program without the prior knowledge of the school administrators for sure. Giving those students a refund leads to more abuse as this might encourage thousands of other people to do the same thing. Thus, it is important to waive the right of students from requesting such refunds in such cases only. This is exactly what insurance companies or banks do by cancelling a financial contract or insurance claims in case clients are caught in any fraudulent transaction without making any refund. We have to do the same thing as such practices deteriorate our reputation with the local governments and immigration departments and might negatively affect the approval of future visas for authentic, humble, and honest students.

Withdrawal & Dismissal Policy
A student who wishes to withdraw from the Swiss School of Management for any reason must first meet the Academic Director or approach the management and discuss the matter thoroughly.
After that, the participant must write a letter clearly outlining the reasons for the request and schedule a meeting with the School’s In-Residence Program Director. The request will be reviewed as quickly as possible, and granted, if reasonable. Requests written to other parties (agent, parents, other participants, etc.) are not accepted.
The student must produce his/her stay permit at the time the request is granted. Final permission will not be granted until the stay permit is received by the administration for forwarding to the police. Having received permission, the participant must then withdraw from the country according to the host countries’ official immigration laws and procedures. In the case of rare
exceptions, the administration will clearly specify the amount of time permitted for the student to close out all affairs and depart the country as long as it is done in accordance with the host country’s immigration laws and procedures. In case of dismissal for reasons of gross misconduct, the period allowed to leave the country may be urgent. This limit may be imposed by local Authorities.
Students are financially responsible for modules for which they are registered after the last day of the drop/add period.
NOTE: Enrollment fees are 100% refundable if requested no later than 5 days before the start of
class.

Good Financial Standing
Students will be considered to be in good financial standing at the end of each term when all accounts are cleared with the In-Residence Program Director and the Library and with all other services offered by the Swiss School of Management. Students not in good financial standing will not be issued grades or transcripts and may be refused re-enrollment at the school.