Swiss School of Management

Refund Policy

Application and Registration FeesNon refundable

Course Materials: Students may acquire at their own decision and cost SSM online class materials used throughout the program. These class materials may include: notes, presentations, case studies, and sample assessments exclusive of any external copyrighted textbooks. This is a one-time payment charged to students immediately upon joining their first class. If a student desires to have physical copies of such class materials, they must pay an additional shipping charge which will vary depending on destination point (as quoted by the shipping agent). Once the material has been downloaded by students and/or shipment has been dispatched, then, no refund can be claimed.

Tuition Enrollment Fee: For students who desire to start their classes online from their home countryor on-campus, the following refund policy governs the enrollment fee:

Week after paying the tuition enrollment feePercentage refunded from the tuition enrollment fee
1st week (start of classes)80%
2nd week60%
3rd week40%
4th week0%
EXAMPLE: BBA Program
 
Week after paying the tuition enrollment feePercentage refunded from the tuition enrollment feeSpot PMT €3050

REFUND AMOUNT

2nd PMT

€2400

REFUND AMOUNT

3rd PMT

€2400

REFUND AMOUNT

1st week80%€2440.00€1920.00€1920.00
2nd week60%€1830.00€1440.00€1440.00
3rd week40%€1220.00€960.00€960.00
4th week20%€610.00€480.00€480.00
5th week0000

EXAMPLE: MBA Program

Week after paying the tuition enrollment feePercentage refunded from the tuition enrollment feeSpot PMT €4600

REFUND AMOUNT

2nd PMT

€3500

REFUND AMOUNT

3rd PMT

€3500

REFUND AMOUNT

1st week80%€3680.00€2800.00€2800.00
2nd week60%€2760.00€2100.00€2100.00
3rd week40%€1840.00€1400.00€1400.00
4th week20%€920.00€700.00€700.00
5th week0000

 

EXAMPLE: DBA Program
Week after paying the tuition enrollment fee Percentage refunded from the tuition enrollment fee Spot PMT €10000 REFUND AMOUNT 2nd PMT €10000 REFUND AMOUNT 3rd PMT €10000 REFUND AMOUNT
1st week 80% €8000.00 €8000.00 €8000.00
2nd week 60% €6000.00 €6000.00 €6000.00
3rd week 40% €4000.00 €4000.00 €4000.00
4th week 20% €2000.00 €2000.00 €2000.00
5th week 0 0 0 0

Disclaimer: Students are responsible for all bank charges and transfer fees. For students who choose to leave the country and continue their studies at a different SSM Center location, the above refund policy may not apply unless the student provides evidence that they need to return back to their home country due to extenuating circumstances and thus obliged to discontinue classes.

For students who receive a study visa through the Swiss School of Management, in the case of withdrawal from the program, students must report their withdrawal to the local authorities (immigration department, home office, etc.) which will then cancel their student visa.

Additional Comments and Regulations:

If a student commences studies at the Swiss School of Management and then withdraws for any reason, discontinues the course, is dismissed for continuous unexcused non-attendance of classes of more than 3 consecutive days of any subject, or is dismissed from the Swiss School of Management for reasons of misconduct or gross misconduct, ALL fees if the participant is enrolled in the Bachelor or Master’s degree programs are forfeited.

All Fees are fully refundable in case of cancellation up to 5 days as of the signature date of the enrollment agreement and prior to the start of classes. In case cancellation is made after 5 days from the date of this letter and before the start of classes, then all fees are refundable less the application fee of €200.

If a student uses a student visa to enter the country of study all fees are forfeited.

The Swiss School of Management models its refund policy after the common trend in the countries Italy Spain and Switzerland and is compliant in EU consumer protection regulations (Directive on Consumer Rights (2011/83/EU)).

Disclaimer: The Swiss School of Management assumes personal liability and responsibility in helping students get their visa entry approvals from the immigration departments of the European countries in which we operate.  In the last 10 years, with more illegal immigration practices, having a recourse to a college or university has been subject to moral hazard, abuse, and unethical behavior by many potential students. Such students, unfortunately, solicit a school/college/university following the normal admission procedure and process to obtain an educational contract (admission letter) for the sake of getting a country entry visa. That is known as “adverse selection” as those students shall use the contract as a shadow for their entry to the country and few days after their arrival they will withdraw from the study program without the prior knowledge of the school administrators for sure. Giving those students a refund leads to more abuse as this might encourage thousands of other people to do the same thing. Thus, it is important to waive the right of students from requesting such refunds in such cases only. This is exactly what insurance companies or banks do by cancelling a financial contract or insurance claims in case clients are caught in any fraudulent transaction without making any refund. We have to do the same thing as such practices deteriorate our reputation with the local governments and immigration departments and might negatively affect the approval of future visas for authentic, humble, and honest students.