Refund Policy
Application and Registration Fees: Non refundable
Course Materials: Students may acquire at their own decision and cost SSM online class materials used throughout the program. These class materials may include: notes, presentations, case studies, and sample assessments exclusive of any external copyrighted textbooks. This is a one-time payment charged to students immediately upon joining their first class. If a student desires to have physical copies of such class materials, they must pay an additional shipping charge which will vary depending on destination point (as quoted by the shipping agent). Once the material has been downloaded by students and/or shipment has been dispatched, then, no refund can be claimed.
Tuition Enrollment Fee: For students who desire to start their classes online from their home countryor on-campus, the following refund policy governs the enrollment fee:
| Week after paying the tuition enrollment fee | Percentage refunded from the tuition enrollment fee |
| 1st week (start of classes) | 80% |
| 2nd week | 60% |
| 3rd week | 40% |
| 4th week | 0% |
EXAMPLE: BBA Program
| Week after paying the tuition enrollment fee | Percentage refunded from the tuition enrollment fee | Spot PMT €3050 REFUND AMOUNT | 2nd PMT €2400 REFUND AMOUNT | 3rd PMT €2400 REFUND AMOUNT |
| 1st week | 80% | €2440.00 | €1920.00 | €1920.00 |
| 2nd week | 60% | €1830.00 | €1440.00 | €1440.00 |
| 3rd week | 40% | €1220.00 | €960.00 | €960.00 |
| 4th week | 20% | €610.00 | €480.00 | €480.00 |
| 5th week | 0 | 0 | 0 | 0 |
EXAMPLE: MBA Program
| Week after paying the tuition enrollment fee | Percentage refunded from the tuition enrollment fee | Spot PMT €4600 REFUND AMOUNT | 2nd PMT €3500 REFUND AMOUNT | 3rd PMT €3500 REFUND AMOUNT |
| 1st week | 80% | €3680.00 | €2800.00 | €2800.00 |
| 2nd week | 60% | €2760.00 | €2100.00 | €2100.00 |
| 3rd week | 40% | €1840.00 | €1400.00 | €1400.00 |
| 4th week | 20% | €920.00 | €700.00 | €700.00 |
| 5th week | 0 | 0 | 0 | 0 |
EXAMPLE: DBA Program
| Week after paying the tuition enrollment fee | Percentage refunded from the tuition enrollment fee | Spot PMT €10000 REFUND AMOUNT | 2nd PMT €10000 REFUND AMOUNT | 3rd PMT €10000 REFUND AMOUNT |
| 1st week | 80% | €8000.00 | €8000.00 | €8000.00 |
| 2nd week | 60% | €6000.00 | €6000.00 | €6000.00 |
| 3rd week | 40% | €4000.00 | €4000.00 | €4000.00 |
| 4th week | 20% | €2000.00 | €2000.00 | €2000.00 |
| 5th week | 0 | 0 | 0 | 0 |
Disclaimer: Students are responsible for all bank charges and transfer fees. For students who choose to leave the country and continue their studies at a different SSM Center location, the above refund policy may not apply unless the student provides evidence that they need to return back to their home country due to extenuating circumstances and thus obliged to discontinue classes.
For students who receive a study visa through the Swiss School of Management, in the case of withdrawal from the program, students must report their withdrawal to the local authorities (immigration department, home office, etc.) which will then cancel their student visa.
Additional Comments and Regulations:
If a student commences studies at the Swiss School of Management and then withdraws for any reason, discontinues the course, is dismissed for continuous unexcused non-attendance of classes of more than 3 consecutive days of any subject, or is dismissed from the Swiss School of Management for reasons of misconduct or gross misconduct, ALL fees if the participant is enrolled in the Bachelor or Master’s degree programs are forfeited.